By following these steps you can check and enable mobile data for an Android phone (Samsung/Sony/Huawei/LG/HTC and etc.).
Please notice that these steps can look different on certain devices and certain Android versions.
1 To fold out the top menu, scroll your finger two times from top to bottom in your home screen.
2 Verify that Mobile Data is switched on.
After performing the above steps, it is possible to test your internet connection.
You can do so as follows:
1. Turn off your Wi-Fi
2. Open your interbrowser on your phone (Chrome/Safari/Firefox and etc.) and surf to a random website and verify that the site is loaded.
If there is no website loaded? Please contact our helpdesk.